AstraZeneca Privacy Statement
LAST UPDATED: December, 2012
AstraZeneca respects that the privacy of your personal information is important to you. We have developed this privacy statement to let you know how the Information (as defined below) that we collect about you will be maintained and used. We may change this statement from time to time so we ask that you revisit this privacy statement to be sure that you are familiar with our current policies because the revisions will apply to you. In the event we make any changes to this privacy statement we will post the revised statement on this web site together with the date on which we made the most recent changes.
If you are a physician or other health care professional, this statement only applies to Information collected online through this web site, other AstraZeneca web sites, or where we specifically say that this policy shall apply.
AstraZeneca may collect personally identifiable information about you, such as name, address, telephone number, e-mail address, date of birth, or other similar information ("Information") when you voluntarily submit it to us or when you give permission to others to share such Information with us.
Your Information may be used to fulfill your request for information, to send you health-related materials, to develop products, services, and programs that you may find useful, to provide access to your account information, or to contact you. If you do provide Information to us, you agree that we may contact you through a variety of methods including postal mail, e-mail and telephone. We may also collect information about your activities and actions on this website in order to personalize future web site content or other communications from AstraZeneca.
From time to time we may also request that you provide us with additional demographic or other health information through responses to questions or surveys, or through use of search functions or other forms of feedback that we may use to serve you better. Except as specifically provided in this privacy statement, AstraZeneca will not transfer, sell or rent Information to anyone without your consent.
AstraZeneca may share your information with other AstraZeneca companies worldwide or with our co-promotion partners. We may occasionally transfer or share your Information with third parties who perform certain services on our behalf. Such third parties have agreed that they will only use the Information on behalf of AstraZeneca. In addition, AstraZeneca reserves the right to share your Information in order to respond to authorized information requests of government authorities, the courts, law enforcement agencies or where required by law, or for corporate audits or to respond to complaints or security threats. Further, in the event we determine for business reasons to reorganize, sell or transfer a product or all or a part of our business, we may share your Information with third parties involved in such transactions, such as actual or prospective purchasers, and other business partners, in which case we will obtain written assurances that the Information will be appropriately protected.
If you contact us to report on your experience, or the experiences of your patient, with the use of our medicines, we may contact you for follow up information. We may also use the information you provide to submit reports of side effects to government agencies such as the U.S. Food and Drug Administration, or as otherwise required by law or governmental audit. You can visit much of our web site without providing us with Information. However, some areas of the web site may require that you register in order to access specific content, features, interactive tools, or services or participate in a particular activity, such as subscribing to a newsletter or joining a program. You may always choose not to provide the requested Information but you may then not be able to participate in the particular activity.
Through our web sites, AstraZeneca also collects non-personally identifiable information relating to such matters as: the total number of visits to our web sites, the number of visitors to each page of our web sites, the Internet Protocol (IP) addresses of our visitors, and the time spent on our web sites. We use this information to understand how our visitors use our web sites so we can improve the customer experience. We may also use your IP address to help diagnose problems with our servers, and for purposes of system administration. From time to time we may also share non-personally identifiable information with others.
We gather aggregate data about visitors to our web sites for purposes of product development and improvement of our web sites, and also for market analysis. We may provide information from our web sites in aggregate form without personally identifiable information to third parties. Any third party that receives aggregated data must agree not to attempt to re-identify the persons to whom it belongs.
Information that we transfer or share will be used and disclosed in a manner consistent with the terms of this privacy statement.
AstraZeneca uses reasonable technical and administrative safeguards to protect Information from unauthorized access, use, loss or destruction. Information you provide to us is held on a secured web server (a computer that stores web documents, allowing users to access web pages using web client software) operated by AstraZeneca (or by an agent of AstraZeneca performing services on our behalf). Please be advised that although we have tried to create a secured and reliable site for you, the confidentiality of any Information, or communication or material transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when conveying personally identifiable information over the Internet. When disclosing any personally identifiable information, you should remain mindful that such information might be accessible by the public and, consequently, may be collected and used by others without your consent. You should also recognize that your use of the Internet and this site is solely at your own risk.
You may receive emails from AstraZeneca. You can unsubscribe by clicking on the links available in our e-mails. You can also call the AstraZeneca Information Center at 1-800-236-9933 or send a letter to AstraZeneca Information Center, 1800 Concord Pike, PO Box 15437, Wilmington, DE 19850-5437.
On some AstraZeneca sites, you can choose to use a “Share” function to send content from an AstraZeneca website to someone else. In such a case, we will ask for their email address, as well as yours. The information that you provide will be used to share the content you selected by sending an email on your behalf and will not be used by AstraZeneca for any additional purpose.
AstraZeneca and/or advertising companies may use data collected on this web site to customize ads to you on other web sites as you browse the Web. AstraZeneca participates in a service to comply with the cross-industry Self-Regulatory Program for Online Behavioral Advertising (OBA). As part of this service, AstraZeneca online advertising and web sites are sometimes delivered with icons that help consumers understand how their data is being used and provide choice options to consumers who want more control including the ability to opt-out. If you do not want your browsing behavior used for OBA purposes you can click on the icon contained in the advertisement or website in order to opt out.
We do not knowingly directly collect any personal information from anyone under the age of 13, nor do we knowingly market our web sites to anyone under the age of 13.
As a convenience to you, AstraZeneca may provide links from this web site to other web sites maintained by independent third parties. This privacy statement applies solely to the information collected on this web site. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave this site and to read the privacy policies of any web site that you may visit. We will provide notice on the website that you have left the AstraZeneca site.
Use of Social Security Numbers
AstraZeneca has policies that govern the use and protection of Social Security Numbers ("SSNs") collected for legitimate business purposes and limit access to SSNs. AstraZeneca will use reasonable efforts to inform parties of its collection efforts and the purposes for which their SSN is being collected by AstraZeneca before or at the time it is collected directly from such party. AstraZeneca implements reasonable and appropriate technological and organizational security measures to maintain the confidentiality, integrity, and availability of SSNs, and to help protect against unauthorized or illegal access, disclosure, or destruction. All employees, agents, external vendors, consultants and other independent contractors of AstraZeneca are required to comply with such policies.
We welcome your questions and comments regarding this privacy statement and the use of your Information. You may also contact us to update or correct the Information you have provided to us or to opt out of services that you may have previously signed up for. If you have any questions about this privacy statement or about our use of Information, or if you would like to request any changes be made to your Information, please contact the Information Center at AstraZeneca at 800-236-9933.